I’m running Windows 10 64-bit version 1607 OS Build 14393.447 I have the most current firmware installed on the My Passport Wireless Pro (v. I’m only experiencing this issue on Windows 10 I even tried on my mobile device and on my Mac running OS X El Capitan, all work great. It shows right up in the “Networks” folder in file explorer as a “Computer” (picture 2) and when I click on the icon, it opens up the “Storage” folder on the My Passport Wireless Pro HD which allows me to access my files… Easy, works great. I thought I was doing something wrong so I tried connecting to it on my PC running Windows 8.1 and it worked great. ![]() When I click on the icon, it just brings me to the Dashboard UI in my internet browser. ![]() ![]() When I go into “Networks” in the file explorer, MYPASSPORT shows up as a “storage” device (picture 1). I’m having trouble accessing my files on My Passport Wireless Pro (2 TB) through Windows 10 file explorer.
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